Retail in the simplest sense is the sale of goods and services from individuals or businesses to the enduser. Retailers are part of an integrated system called the supply chain. A retailer purchases goods or products in large quantities from manufacturers directly or through a wholesaler, and then sells smaller quantities to the consumer for a profit. Retailing can be done in either fixed locations like stores or markets, door-to-door, or by delivery. However, with the advent of new technologies this delivery mechanism itself is undergoing a revolution and may not be perceived in the same way in the future.
Created By: Ankush Samant - The Observant Explorer at ICE
We received great response to our previous post on Future of Retail – In-store Innovations (http://yourstory.in/2013/03/instore-innovations/). We thank all our readers for the encouraging feedback and comments.
We heard from many of you that the in-store innovations we presented were good but they didn’t seem relevant for India, or, as a matter of fact, for emerging countries. Therefore, in this post, we present to you 10 in-store innovations from emerging countries and a couple of examples from India as well.
Report: Future of Retail
by ICE Team
For this video, the ICE team caught up with the eminent sociologist, Professor Shiv Vishwanathan, for some academic insights on the Future of Entertainment. Professor Vishwanathan lectures at several international universities such as Smith College, Stanford and Goldsmiths, and is a columnist with the Indian Express, Asian Age and Deccan Chronicle.
This video is part of a series of interviews on the Future of Entertainment, created by the Institute of Customer Experience (ICE). In this series, thought leaders in the industry and academia explain and predict trends related to the future of entertainment.
For this video, the ICE team made a visit to Chennai and caught up with film makers, actors, playwrights and critics to get an understanding of what they envisioned as 'The Future of Entertainment'
This short video teaser introduces the Institute of Customer Experience (ICE) through a series of thought provoking questions about UX in our future world. Visit the ICE Facebook page UX Trendspotting
Artist and Human Factors Expert
Nowadays we can buy tickets for the opera when there is a famous ballet or play on in Paris, and watch it from our cinema seat in Toulouse 700km away. This is already a cool experience, to not have to go to the capital to attend the show. With holograms we could be closer to the live experience. I was thinking of a great 3D movie I saw last year, on the fantastic choreographer Pina Bausch (http://vimeo.com/17772908). For once they made great use of 3D. At certain moments you felt as if you were wandering around the dancers. How cool would it be to attend a great ballet in New York City from wherever you are, and be able to move around the dancers as you wish without disturbing them? And attend a global interview after the show, adding direct interaction with the performers to that experience?
The United Worlds conference had just concluded a very important session and it was the first time in 30 years that there was overwhelming consensus about the most important action items. Everyone agreed that the increasing number of unexpected and rebellious avatar behaviour being reported in all the interconnected worlds (real and virtual) was alarming. Just the month of june reported 78,013 incidents! Some samples from various infonodes.
Fiftieth Life and Eritropia avatars involved in simultaneous 24 hour disappearance in all 4 Levels ( out of 8 levels of existence) on june 29th 2042.
The nytimes avatar, level 4
Gaul avatars refuse to undertake time travel back to the Battlefield of Allia.
Sometime in june 2042
Virtual worlds of yore news
Fiftieth Life Avatars protest at being kept at same existence level for too long by users.
UX for Better Worlds, june 21st 2042
Users get into skirmish with board members at AGM of Avatars Inc, for unreliable AUX ( avatar user experience).
StraitLace times, June 30th 2042
“By mid-century, we’re going to have about eight billion – perhaps more – people living in cities or within a day’s travel of one. We will be an overwhelmingly urban species.” – Futurist, Alex Steffen
The future is densely populated. Thus, the future is overwhelmingly urban. Does this mean the future belongs to inevitable concrete, crowds, and pollution? Fortunately, futurists, architects, urban planners, and designers are collaborating with industry, governments, and the public to build new cities that promise to be sustainable and green.
Our report on Greening Cities covers trends related to this new kind of urbanization.
ICE (Institute of Customer Experience) hosted its first conference - UXFC 2013 Chapter 1 : 'The Future is Mobile' at 'The Trident Hotel' on the 15th of February. This platform was used to connect and discuss the infinite possibilities mobile phones have to offer.
ICE hosted 'Mobile Life' an internationally recognized research centre in the area of mobile services. Mobile Life was accompanied by a group of academic researchers and representatives and industry partners including Ericsson, IKEA and presented a view into our future lives with mobile technology.
The diversity of South Africa is on one hand a treasure that should be preserved and people still do recognize its importance and carry forward their cultural values. On the other hand, the very same diversity is a challenge for policy makers, marketers, advertisers, government and other institutions that want to reach out to greater masses and those who look for scalability.
However, the “mobile first” generation is the answer. The mobile revolution has introduced the people in South Africa to the power of social media, enabled them to open and operate bank accounts, helped them level their healthcare needs and now it is being used in many more avenues with greater possibilities.
This report aggregates the current trends to showcase the possibilities. Further on, it challenges the designers and innovators by planting the Brainstorming Seeds that will grow on to become possibilities of tomorrow—to build a more prosperous and vibrant Rainbow Nation!”
Waste management is an important part of any sustainable future. In this report we present our views on Sustainable Futures for India from a waste management perspective.
World population is growing continuously with more people living on the Earth than ever before. In 2007, humanity’s total ecological footprint was estimated at 1.5 planet Earths. Resources are becoming increasingly valuable as the Earth is the only source till date and others planets are still to become a viable source of these resources.
Projections estimate that we will need the equivalent of two planets by 2030 to meet our annual demands. The only way, we can reduce our footprint is by producing more with less, and consuming better, wiser and less - the way forward is better and 'frugal' choices!
In this report, we present the trends that encourage better choices; trends in Frugal Innovations, 'Jugaad' and Do-It-Yourself are explored to see how and where we can make our better choices for the future.
We conclude our report with 3 thought provoking future scenarios.
Image Source: http://www.freedigitalphotos.net
3D printing is a form of additive manufacturing technology that allows for production of physical objects from digital data, constructing an object of virtually any shape layer-by-layer, by depositing material layers in sequence. 3D printing is a quickly expanding field, with popularity and uses for 3D printers growing every day.
In this report, ICE Team has aggregated all the intriguing applications of 3D printing. The report also includes information on how 3D printing works and major 3D printers available in the market. Finally our future scenarios for a world with 3D printing will provoke you and help you take a step up and see how the future might look like. As always we look forward to your comments, suggestions and feedback.
Crowdfunding web sites are Internet platforms that support the collective cooperation, attention and trust by people who network and pool their money and other resources for projects initiated by other people or organizations.
Crowdfunding platforms like Kickstarter, Indiegogo etc. have got successful funding for some very unique and interesting projects. Such projects getting funding from crowds also indicates the ‘desire’ of the crowds to a great extent. Rather than buying the end product, people get to invest in the early phase of design and innovation; hence, becoming the part of the creative story itself.
In this presentation, we have compiled some of the most interesting current projects on these crowdfunding platforms. The idea behind this is that it is not just a compilation of projects, rather it is a compilation of ideas that people want to support, products that people are looking out for, offerings that are created by people for people!
Transhumanism is the belief or theory that the human race can evolve beyond its current physical and mental limitations by means of science and technology. The more we explored this subject, the more we got fascinated to see how people are riding on the current era technologies to surpass the capabilities of human body. If the current explorations in transhumanism are anything to go by, then, we believe the future will be very exciting!
In this report we explore the various technologies, people involved and the advancements made in the field of Transhumanism.
Is our current materialistic lifestyle sustainable for our planet? How long can we continue to do things that make us feel good, but that are harmful and not sustainable for our environment? We need to start seeing our interests and nature’s interest as one and the same.
At, HFI’s Institute of Customer Experience (ICE) we believe that there is hope to turn things around from leading a materialistic lifestyle that is indifferent to the planet to leading a sustainable lifestyle; and we have that hope in people. So we went out searching for people from around the world who do live a sustainable lifestyle, and it shows in their work and in their personal lives each day. They are ordinary people, but with a refreshing new mindset, which makes them extraordinary. They are cleaning up our planet, making it a better place to live in, and empathizing with nature all along the way. They mobilize others into action and have drawn many to their work.
We at ICE believe that these people are the “Trendsetters for Sustainable Lifestyles”. Through the eight photobooks that follow we want to showcase their work to the world for the simple and elegant ways in which they have made a difference to the planet as individuals. They are doing their bit and as a result have positively affected communities and the environment around them. We hope they inspire our readers the way that they have inspired us. If we can learn from sustainability being their state of mind and from their work, we can make changes in our lives and fields of work to start living in a manner that will keep Earth a beautiful and habitable place for us for a very long time to come.
As part of Institute of Customer Experience, we are constantly on the look out for opportunities that give us an insight into the future of things. We wanted to explore the concept of “beginner’s mind” which is said to be an attitude of openness, eagerness and lack of preconceptions and realized that it was the mind of a child that we wanted a peek into.
We ideated and devised a unique way of getting children to give us their insights about what they think will happen in the future. The result was a board game called “The Trip to the Future” which we used to conduct “playshops”. This method got us very exciting responses. We would love to take you through the journey.
Scenarios from FILMS; Questions about the FUTURE, Answered by FUTURISTS.
ICE, the India Chapter of World Future Society (www.wfs.org) met with leading Futurists on Google Hangout and asked them about their favourite Sci-Fi Films. Being in the business of researching the future, we wanted to explore the popular medium of films to address questions about Future Technologies and Scenarios.
Is Kubrick's HAL 9000 an inevitable reality, Will Genetic enhancement lead to a battle between real X-Men and Humans, Will Spielberg's 'Minority Report' become an accepted mode of Law Enforcement? Questions we've all asked, finally answered by Futurists.
The 'Film, Future and Futurists' series was produced by the Institute of Customer Experience in association with the World Future Society (Pondicherry Chapter)
Lifelogging is the practice of tracking personal data generated by our own behavioral activities in continuous digital streams. As it is slowly becoming mainstream, it raises a lot of intriguing questions and thoughts.
Lifelogging and self-tracking are altering the Futures of:
and our very Humanness.
This report explores these questions, thoughts and futures.